Privacy Policy
We are committed to protecting your privacy and personal information. Learn how we collect, use, and safeguard your data.
Last updated: 9/19/2025
1. Introduction
EfieWura ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate platform and services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Name, email address, and phone number
- Ghana Card information for verification
- Property details and preferences
- Payment information (processed securely through third-party providers)
- Communication preferences and history
- Profile information and preferences
2.2 Technical Information
We automatically collect certain technical information:
- IP address and device information
- Browser type and version
- Operating system
- Pages visited and time spent on our platform
- Referring website information
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- Provide and maintain our services
- Process transactions and payments
- Communicate with you about your account and services
- Send you marketing communications (with your consent)
- Improve our platform and develop new features
- Ensure platform security and prevent fraud
- Comply with legal obligations
- Personalize your experience
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- With other users: Property information and contact details as necessary for transactions
- Service providers: Third-party companies that help us operate our platform
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with mergers, acquisitions, or asset sales
- Consent: When you have given explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights
Under applicable data protection laws, you have the following rights:
- Access: Request access to your personal information
- Rectification: Correct inaccurate or incomplete information
- Erasure: Request deletion of your personal information
- Portability: Receive your data in a structured format
- Restriction: Limit how we process your information
- Objection: Object to certain types of processing
- Withdraw consent: Withdraw consent for data processing
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences. For more detailed information, please see our Cookie Policy.
9. Third-Party Services
Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than Ghana. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
11. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Data Protection Officer: [email protected]
General Inquiries: [email protected]
Phone: +233 302 527 484
Address: East Legon, Greater Accra, Ghana